Policies, Terms & Conditions

Intended use — off-road / competition only

Products supplied by Magnetic Motorsports are manufactured and sold for off-road, recreational, and competition use only. They are not sold as, or warranted to be, compliant with any requirement for use on public roads, unless otherwise stated.

It is the customer's sole responsibility to ensure that any product, modification, or conversion is engineered, certified, and made compliant for road use where the customer intends to use it on a public road, in accordance with the laws and standards applicable in their state or territory. Magnetic Motorsports accepts no responsibility or liability for a customer using any product on a public road, or for any failure to obtain required engineering certification or approval.

By purchasing, the customer acknowledges the product is supplied for off-road/competition use and that road-legal compliance is the customer's responsibility.

What this warranty covers

This Limited Lifetime Warranty applies to parts and products manufactured by Magnetic Motorsports, against defects in materials and workmanship.

Resold products. Products manufactured by a third party and resold by Magnetic Motorsports are not covered by this Limited Lifetime Warranty. They carry the warranty offered by their original manufacturer, which will be stated on the product. Your rights under the Australian Consumer Law (Section 8) apply to all products we supply, resold or manufactured, regardless of any manufacturer's warranty.

Default warranty period. Unless otherwise stated for a specific product, the default Limited Lifetime Warranty period is 5 years from the date of purchase.

What "Lifetime" means. "Lifetime" means the expected service life of the product. Magnetic Motorsports builds its products to a high standard, with quality materials and expects them to last beyond 5 years in normal use; however, the warranty period is 5 years, with claims beyond that period considered at our discretion, having regard to the age, condition, and use of the product.

This warranty is in addition to, and does not limit or replace, the customer's rights under the Australian Consumer Law (Section 8).

Service life depends on use

The expected service life on which this warranty is based assumes normal recreational off-road use, correct installation, and normal operating conditions.

Products used in competition, racing, commercial, or other severe-duty applications are subjected to significantly greater mechanical stress, vibration, heat, and wear. This accelerates wear and shortens the expected service life of the product.

A warranty claim is assessed on the cause of the failure, not the calendar alone:

A genuine defect in materials or workmanship is covered regardless of the application in which the product was used.

Wear, fatigue, or failure attributable to the elevated stresses of competition, racing, commercial, or severe-duty use is not a manufacturing defect and is not covered, even within the 5-year period.

Magnetic Motorsports assesses each claim having regard to the actual use, installation, condition, and history of the product.

What is not covered

This warranty does not cover:

Normal wear and tear, or a product that has reached the end of its expected service life.

Wear or failure accelerated by competition, racing, commercial, or severe-duty use (see Section 3):

Damage caused by accident, impact, misuse, abuse, or neglect.

Damage caused by improper, unprofessional, or non-conforming installation, or installation contrary to our instructions.

Damage from exposure to conditions beyond the product's design limits (excessive heat, moisture, corrosion, chemicals, or vibration from faulty installation).

Any product modified, altered, repaired, or tampered with by anyone other than Magnetic Motorsports or a party authorised by us.

Damage from use of the product in an application for which it was not supplied or intended, including any on-road use.

Surface finishes and coatings (including powder coat, plating, or anodising), including cosmetic rust, fading, staining, or finish wear, which are subject to environment, maintenance, and use etc.

Consumable or wearable parts such as seals, gaskets, fasteners/hardware, bushes, or other parts subject to routine replacement.

Cosmetic marks or finish changes that do not affect function.

Products for which valid proof of purchase cannot be provided.

Trial-fitting and returns. We understand that some products must be trial-fitted to confirm fitment. Trial-fitting a product does not, by itself, prevent a return. However, for a product to be eligible for return it must be returned in undamaged condition with no marks, scratches, or wear of any kind. Any marks or damage arising from trial-fitting are the customer's responsibility and will render the product ineligible for return or change of mind. It remains the customer's responsibility to confirm all components and hardware are correct and present before final installation, and Magnetic Motorsports does not cover installation, removal, or additional shipping costs arising from a failure to verify fitment and components before proceeding to final installation.

We strongly recommend the customer photograph the product and its packaging on arrival, and again before any return, as evidence of condition.

Who is covered

This warranty is provided to the original purchaser and is, by default, non-transferable. Valid proof of purchase (order number or receipt) is required for any claim.

Where a product has passed to a subsequent owner, Magnetic Motorsports may still, at our discretion, consider and honour a warranty claim — having regard to the age and condition of the product, the nature of the defect, and the available evidence of original purchase. This is a discretionary courtesy and does not create an entitlement for anyone other than the original purchaser. Nothing in this section limits any rights a subsequent owner may have under the Australian Consumer Law or other applicable law.

Our remedy

Where a valid warranty claim is accepted, Magnetic Motorsports will, at our discretion, repair or replace the defective product.

Superseded products and availability. Where the original product has been superseded, discontinued, or can no longer be produced to its original specification, appearance, or materials (for instance, where the original material is no longer available at the required quality or finish), we may supply the current or an equivalent product in its place. While we endeavour to maintain backward compatibility, we do not guarantee that a superseded or updated product will be compatible with a customer's existing setup, and we are not liable for any incompatibility of a replacement or newly-purchased updated product arising from design, specification, material, or appearance changes made to that product. We will advise the customer where a replacement differs materially from the original.

Limitation of liability

To the extent permitted by law, and subject to the Australian Consumer Law rights set out in Section 8:

Magnetic Motorsports' total liability for any product is limited, at our option, to the repair or replacement of the product, the supply of an equivalent product, or the cost of doing so.

Magnetic Motorsports is not liable for any indirect, consequential, or incidental loss or damage, including (without limitation) loss of use, installation or removal costs, labour, towing, vehicle downtime, loss of profit, or damage to other components or the vehicle, howsoever arising.

Magnetic Motorsports is not liable for any loss, damage, or injury arising from on-road use of a product supplied for off-road/competition use, or from installation, modification, or use not in accordance with our instructions.

Nothing in these terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the Australian Consumer Law or any other law that cannot lawfully be excluded or limited.

Your rights under the Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The benefits of this warranty are in addition to the customer's other rights and remedies under the Australian Consumer Law.

How to make a claim

Contact Magnetic Motorsports at admin@magneticmotorsports.com or call +614 03 164 943 with your proof of purchase and a description of the fault, including photographs where possible.

We will assess the information and, if a return is required, issue a Return Merchandise Authorisation (RMA) number. Please mark the RMA number clearly on the package.

Send the product, with the RMA number; Return address will be communicated.

Return shipping to us. The customer is responsible for the cost of returning the product to Magnetic Motorsports for assessment. The customer is also responsible for ensuring the product is delivered to us — we recommend a shipping method with tracking and signature on delivery, or other confirmation of delivery. Proof of delivery is the customer's responsibility, and Magnetic Motorsports is not responsible for products lost or damaged in transit to us.

Exception. Where a product is clearly defective on arrival and the customer notifies us promptly after receiving their order, Magnetic Motorsports will cover the cost of return shipping.

Assessment and outcome. We will inspect the returned product within 7 days of receiving it. We will communicate the outcome of the inspection and our proposed resolution to the customer within 3 days of completing the inspection; totaling 10 days from us receiving your product to giving you a resolution.

Return shipping back to the customer. If the inspection finds the defect was not caused by the customer, Magnetic Motorsports will cover the cost of return shipping of the repaired or replacement product for domestic (Australian) customers; for international customers, see the worldwide clause below. If the inspection finds the defect was caused by the customer (such as misuse, improper installation, or damage — see Section 4), the customer is responsible for the cost of return shipping, which will be charged to them before the product is returned.

This warranty applies to products supplied by Magnetic Motorsports worldwide. For international claims, the customer is responsible for return shipping to us (including any import duties, taxes, or customs charges in both directions), and assessment timeframes may be longer to allow for transit. Where a claim is accepted, we will cover return shipping of the repaired/replacement product to the customer. Consumer guarantees

under the Australian Consumer Law apply to goods supplied within Australia; customers outside Australia may also have rights under their own local consumer laws, which are unaffected by this warranty.

International customers — road use and engineering

For customers outside Australia, the following applies in addition to the rest of this warranty:

• Our product warranty applies worldwide. The Limited Lifetime Warranty against defects in materials and workmanship set out in this document applies to Magnetic Motorsports manufactured products regardless of the country in which they are used.

• We do not cover, advise on, or accept any responsibility for road-use legality or engineering compliance outside Australia. Vehicle construction, modification, registration, and engineering-certification requirements differ in every country, and Magnetic Motorsports makes no representation that any product is compliant, certifiable, or legal for road use in any jurisdiction outside Australia.

• It is entirely the customer's responsibility to determine and meet all applicable laws, standards, and certification requirements in their own country before using any product on a public road. Our products are supplied for off-road, recreational, and competition use.

• Magnetic Motorsports accepts no liability for any loss, damage, penalty, or injury arising from the road use, registration, or engineering compliance (or non-compliance) of a product outside Australia.

In short: the product warranty travels with the product; responsibility for road-legal and engineering compliance does not, and rests entirely with the customer in their own jurisdiction.

Warrantor details

MAGNETIC MOTORSPORTS | ABN 98 280 971 224

Address:
86 Wilson Drive
Camira
Queensland 4300
Australia

Contact:
Phone: +614 03 164 943
Email: admin@magneticmotorsports.com

What these terms cover

These terms apply when Magnetic Motorsports performs a conversion, installation, or fabrication service on your vehicle (the "Service"), whether turn-key or partial. They apply in addition to our Product Warranty (which covers the parts we manufacture) and our Terms of Sale (which covers goods supplied).

Quotes, bookings and deposits

Quotes are based on the information you provide about your vehicle and your requirements, and on the vehicles’ condition as presented. If additional work, parts, or time are required once work begins — for instance due to the vehicle's actual condition, pre-existing faults, or changes you request — we will advise you and provide a revised estimate before proceeding, wherever practicable.

Quoted timeframes are estimates. We are not liable for delays caused by parts availability, the vehicle's condition, additional work, or other factors beyond our reasonable control.

Deposits
A deposit of 10% of estimated labour & 40% of estimate parts cost is required to secure a booking. Deposits are refundable in part or in full depending on the stage at which a booking is cancelled, and on costs already incurred or committed, as set out below.

Refundable — where no cost has been incurred. If you cancel before we have spent time on, or committed any cost toward, your job, your deposit is refunded in full, less any reasonable administration fee (see below).

Partially refundable — where work or cost has begun. If you cancel after we have begun planning, sourcing, or preparing for your job, we will refund your deposit less our reasonable costs and time incurred up to that point. We will explain and itemise any amount retained. Costs that may be deducted include, without limitation:

Time spent planning, assessing, or scheduling your conversion
Time spent sourcing, quoting, or ordering parts (including phone and administrative time). Any administration or transaction fees reasonably incurred

Parts purchased specifically for your job. Where parts, materials, or components have been ordered or purchased specifically for your job, you are responsible for the cost of those items. This cost may be deducted from your deposit, or invoiced to you where it exceeds the deposit. Where practical, we will offer you the parts we have obtained for your job.

Administration fee.
A reasonable administration fee may apply to any cancellation to cover our time and transaction costs. Any such fee will be explained and discussed with you, and will reflect the actual time and costs involved (such as planning, parts sourcing, and communication).

Nothing in this clause limits your rights under the Australian Consumer Law, including where we fail to provide the service with due care and skill or as agreed.

Off-road / competition use and road compliance

This is important. Please read it carefully.

Our conversion services are provided for off-road, recreational, and competition use only. Unless expressly agreed in writing, a converted vehicle is not certified or represented by us as road-legal, and it is your responsibility to make the vehicle compliant before any use on a public road.

Optional certification assistance. Engine conversions and many modifications require certification by an approved engineering signatory (such as VASS, VSCCS, or a state-equivalent Approved Person) to be road-legal. Where you wish to pursue road registration, we can, if agreed, assist by working alongside an approved signatory. In that case:

– The certification decision, assessment, and outcome rest with the independent signatory, not with Magnetic Motorsports. We facilitate; we do not certify and do not guarantee that certification will be granted.

– The cost of engineering certification is additional to the quoted price unless otherwise stated; such as included in a quoted document.

– Completing registration, and operating the vehicle in accordance with any modification certificate and applicable law, remains your responsibility.

We accept no liability for on-road use of a vehicle, for the decision of any certifying signatory or registration authority, or for any failure to obtain certification.

Your vehicle while in our care

While your vehicle is in our custody for the Service:

– We will take reasonable care of it.

– We are not responsible for pre-existing faults, wear, or issues not caused by us, though we will bring any we notice to your attention.

Workmanship guarantee (Our Labour)

Separately from the Product Warranty on parts we manufacture, we guarantee our installation and conversion workmanship against defects. The guarantee period depends on the vehicle's power level and intended use, as set out below, and the applicable period will be confirmed with you in writing at the time of booking.

Standard guarantee — 12 months or 20,000 km, whichever occurs first. This standard period applies to vehicles that retain OEM power levels and are used for their intended purpose — such as general daily driving, light recreational four-wheel-driving, and towing within the vehicle's rated limits.

Varied guarantee — for increased power or heavy-duty use.
Where a vehicle produces power above OEM levels, or is used for high-stress applications, the guarantee period will differ from the standard period and will be agreed and documented in writing before work begins. Applications that fall into this category include (without limitation): vehicles tuned or modified above OEM power output; hard-core or competition four-wheel-driving; heavy or frequent towing at or near maximum capacity; and vehicles subjected to sustained high-stress or "daily abuse" use.

The greater mechanical stress of these applications accelerates wear and materially affects the expected life of an installation, which is why the guarantee period is adjusted to reflect the actual use.

What the guarantee covers.
This guarantee covers faults caused by our installation or fabrication work. It does not cover: faults in the underlying vehicle or in third-party parts not caused by our work; wear or failure accelerated by competition, racing, commercial, or severe-duty use; damage from accident, misuse, neglect, or lack of proper maintenance; modifications made after handover; or any work, adjustment, or repair carried out by anyone other than us.

Initial inspection.
This guarantee is conditional on the vehicle being returned to us for an initial inspection within 1,000 km or 30 days of handover, whichever occurs first, and before any competition use. Where this inspection does not take place, we are not liable for any fault that the inspection would reasonably have identified.

Making a claim.
Where a workmanship fault is found within the applicable guarantee period, we will rectify it at our discretion. The vehicle must be returned to us for assessment and rectification. Parts we manufactured remain covered under the Product Warranty; third-party parts carry their original manufacturer's warranty.

Your rights under the Australian Consumer Law (services)

Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded.

‘Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to: cancel your service contract with us; and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.’

Limitation of liability

To the extent permitted by law, and subject to Section 6:

– Our liability for the Service is limited, at our option, to resupplying the service or paying the cost of having the service supplied again.

– We are not liable for indirect or consequential loss, including loss of use, vehicle downtime, towing, loss of profit, or damage arising from on-road use of a vehicle converted for off-road/competition use.

– We are not liable for loss or damage arising from your failure to obtain required engineering certification or to operate the vehicle lawfully.

Nothing in this section excludes any right or remedy under the Australian Consumer Law that cannot lawfully be excluded.

Payment and collection

Payment for conversion services is made in four stages:

Stage 1 — Booking.
To secure your booking, 10% of the estimated labour cost plus 40% of the estimated parts cost is payable. The higher parts component reflects that parts are ordered specifically for your job (see the Deposits clause).

Stage 2 — Drop-off / commencement.
When your vehicle is delivered to us and work begins, 30% of the estimated labour cost plus the full remaining balance of the parts cost is payable. This clears the parts cost in full, including any amount by which actual parts costs exceed the original estimate. Any amount exceeding the original estimate will be discussed and agreed with you before it is charged.

Stage 3 — Progress milestone.
A further 35% of the estimated labour cost is payable on reaching the agreed build milestone — for example, the original engine and/or gearbox removed and the replacement prepared to the agreed specification (such as reseal, timing chains, or other agreed work), and required parts on hand. The specific milestone for your job will be confirmed in writing at the time of booking.

Stage 4 — Completion.
The final 25% of the labour cost is payable on completion, before the vehicle is collected. No parts balance should remain at this stage unless changes to scope were agreed during the build.

Retention of vehicle (lien).
We may retain the vehicle until payment is made in full, to the extent permitted by law.

Collection and storage.
Vehicles must be collected promptly once the work is complete and all amounts are paid in full. Where a vehicle is not collected within 30 days of our notice that the work is complete, we reserve the right to charge reasonable storage costs, at a rate reflecting prevailing local market rates, for the period the vehicle remains with us. Whether we charge storage in any given case is at our discretion.

Where a vehicle remains uncollected and/or amounts remain unpaid, we may recover any storage and other costs, and deal with the uncollected vehicle, in accordance with the applicable laws of Queensland, including the Disposal of Uncollected Goods Act 1967 (Qld). Any storage costs may be deducted from the proceeds of a lawful sale before any surplus is returned.

Governing law

These terms are governed by the laws of Queensland, Australia.

Contact

MAGNETIC MOTORSPORTS | ABN 98 280 971 224

Address:
86 Wilson Drive
Camira
Queensland 4300
Australia

Contact:
Phone: +614 03 164 943
Email: admin@magneticmotorsports.com

About these terms

These Website Terms of Use govern your access to and use of the Magnetic Motorsports website (the "Site"), operated by Magnetic Motorsports ("we", "us", "our").

By accessing or using the Site, you agree to these terms. If you do not agree, please do not use the Site. These terms apply to all visitors, whether or not you make a purchase. Where you buy goods or services from us, our Terms of Sale, Product Warranty, and Conversion Service Terms also apply, and our Privacy Policy governs how we handle your information.

We may update these terms at any time. The version in force when you use the Site applies to that use.

Using the Site

You may use the Site only for lawful purposes and in accordance with these terms. You agree not to:

– Use the Site in any way that breaches any applicable law or regulation

– Attempt to gain unauthorised access to the Site, its servers, or any connected system

– Introduce viruses, malware, or other harmful code

– Scrape, harvest, copy, or systematically extract content or data from the Site without our written permission

– Interfere with or disrupt the Site or its security features, or the experience of other users

– Use the Site to transmit unsolicited or unauthorised advertising

We may restrict, suspend, or terminate your access to the Site at any time if you breach these terms or misuse the Site.

Your account

If you create an account with us:

– You are responsible for keeping your login details secure and confidential.

– You are responsible for all activity that occurs under your account.

– You agree to provide accurate, current, and complete information, and to keep it up to date.

– You must notify us promptly at admin@magneticmotorsports.com if you believe your account has been accessed without authorisation.

We may suspend or close an account that is inactive, provides false information, or is used in breach of these terms.

Product information, specifications and fitment

We provide product descriptions, specifications, images, diagrams, and fitment information in good faith to help you choose the right product. However:

– We do not warrant that all information on the Site is accurate, complete, current, or error-free.

– Images and diagrams may be illustrative and may differ from the actual product.

– It is your responsibility to confirm that a product suits your specific vehicle and application before purchasing or installing it. Product specifications may change over time (see our Terms of Sale).

– Our products are supplied for off-road, recreational, and competition use — see our Terms of Sale and Product Warranty for the full position on road-use legality and engineering certification, which is your responsibility.

If you are unsure about fitment, contact us before ordering and we will assist where we can.

Intellectual property

All content on the Site — including text, product descriptions, photographs, diagrams, logos, branding, graphics, and the overall look and feel — is owned by Magnetic Motorsports or its licensors and is protected by copyright, trade mark, and other laws.

You may view and print content for your own personal, non-commercial use in connection with considering or making a purchase from us. You must not otherwise copy, reproduce, republish, distribute, modify, or use our content — including our product photography, diagrams, or the Magnetic Motorsports name and branding — without our prior written permission.

The RFID/NFC serial-numbering system, markings, and branding embedded in our products are ours and must not be copied, removed, or misused.

Links to other sites

The Site may contain links to third-party websites (such as social media or supplier pages) for your convenience. We do not control those sites, do not endorse them, and are not responsible for their content, products, or privacy practices. Accessing them is at your own risk.

Site availability

We aim to keep the Site available and working, but we do not guarantee that it will always be available, uninterrupted, secure, or free of errors. We may suspend, withdraw, or restrict all or part of the Site for maintenance, updates, or other reasons without notice. We are not liable for any unavailability of the Site.

Disclaimers and limitation of liability

To the extent permitted by law, and subject to the consumer guarantees in the Australian Consumer Law that cannot be excluded:

– The Site and its content are provided on an "as is" and "as available" basis, without warranties of any kind.

– We are not liable for any loss or damage arising from your use of, or inability to use, the Site, or from reliance on any content on it, including indirect or consequential loss.

– You are responsible for ensuring your own device and internet security when using the Site.

Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded. Where our liability cannot be excluded but can be limited, it is limited to the extent permitted by law.

‘Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.’

Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles.

Governing law

These terms are governed by the laws of Queensland, Australia, and you submit to the courts of that jurisdiction.

Contact

For any question about these Website Terms of Use, Contact:

MAGNETIC MOTORSPORTS | ABN 98 280 971 224

Address:
86 Wilson Drive
Camira
Queensland 4300
Australia

Contact:
Phone: +614 03 164 943
Email: admin@magneticmotorsports.com